Your security staff members are often the first people to respond to an attack, accident, or injury and their training and knowledge of how to react properly can save lives. When interviewing someone to train your security team it’s important you ask the right questions to get the information you need about their qualifications, knowledge of the industry, and experience. If your security team isn’t properly trained in the latest techniques, it could cost your company more than just money. Someone could get injured or worse, and your business’s reputation could be damaged depending on the circumstances.
6 Questions To Ask Your Security Team Trainers
Here are 6 key questions to ask anyone you’re considering to train your company’s security staff.
1) What experience do you have training various security teams?
Sometimes the most simple and obvious question is the most important one.
You want security experts with real field experience; trainers who have operated within both local law enforcement and at federal levels. These are individuals you want training and working with your staff.
At Controlled F.O.R.C.E., we work with the most talented law enforcement, military and combat, homeland security, commercial services, and security personnel. The customized security officer training that we offer equals what you’ll find at the largest national and international firms.
2) Can you give me an example from your previous experience where you successfully defused a potentially violent situation? What strategies, skills, or tactics did you deploy to mitigate or de-escalate?
You want someone working with your security team who understands the importance of critical thinking, and constant reevaluation of circumstances.
This skill set is invaluable for virtually all professionals in a workplace environment from human resources staff and receptionists to managers and executives…and most certainly, your security personnel.
Controlled F.O.R.C.E.’s De-Escalation course teaches participants how to better mitigate and manage incidents with the de-escalation skills and techniques, leading to accurately assessing potentially violent confrontations and, when feasible, defusing them to avoid incidents leading to injury of staff or students and legal liabilities.
3) Do you have experience with controlling large groups?
Crowds and criminal acts committed by participants within the crowd require a flexible response. Incidents vary from lawful assembly to individual criminal acts to civil disobedience and rioting. Operational strategies, tactics, Officer discipline and restraint, use of force considerations, and arrest protocols are all essential components in successfully managing crowds.
4) How do you train personnel for handling and detaining a non-compliant person?
Your security team needs to be trained exceedingly well in this area. It’s critical your personnel are able to quickly and decisively remove individual threats before they have a chance to incite greater unrest.
Controlled F.O.R.C.E. teaches the M.A.C.H™ 5.0 System. It is based on five Mechanical Advantage Control Holds (M.A.C.H.™) that uses a subject’s resistance against him/herself. Each technique of Controlled F.O.R.C.E. can be taught in minutes, saving valuable training time. These tactics greatly reduce the risk of injury to officers and to the subjects they encounter, reducing liability and worker compensation costs.
5) Can you train our personnel for a mass casualty attack? And, give them steps to help prevent and/or mitigate incidents leading up to an attack?
Mass casualty attacks are an unfortunate reality of our times. That’s why it’s important to ask this question. Controlled F.O.R.C.E. has a specific course on mass casualty attacks. This class gives security personnel steps that can be taken to prevent and mitigate incidents leading up to an attack in addition to:
- Causes of “Insider Attacks.”
- Threats and challenges associated with mass casualty incidents in a variety of settings.
- Lessons learned from, prior mass casualty incidents.
- Ways to assess and mitigate vulnerabilities.
- Potential “Warning behaviors.”
- Roles of employees in preventing, protecting, and mitigating Active Shooter / Aggressor mass casualty incidents.
- Steps to protect against employees becoming victims.
6) How can you help our team prepare for a critical incident and tactical law enforcement response at our facility?
You want someone who can train your security team on how to plan for a critical incident and a tactical law enforcement response to your business. In short, you want your security team to be able to help first responders do their jobs well and not get in the way of or delay a response to your facility. The interview subject should be able to speak to all of the following:
- Emergency Action Planning.
- What to Expect from Responding Police Officers.
- Steps For When Law Enforcement Arrives.
- Reporting of Suspect Information to Law Enforcement.
- Evacuation/Reunification Site Planning.
- Roles of Human Resources and Supervisory Staff.
- Crisis Aftermath.
I’d Like to Learn More About Controlled F.O.R.C.E Security Training Programs
Controlled F.O.R.C.E. is the premium training provider to companies, military branches, and law enforcement departments across the globe. However, we have recognized that training is not the only way in which we can assist in mitigating threats, and to that point, we have leveraged our 25 years of experience to provide a variety of security services.
Each of our service offerings is supported by industry-leading development of personnel and applied through careful consideration of our client’s people, processes, and property. You can learn more about all the services we provide at controlledforce.com/training-services.