Specifically aimed at the health care professional, this course provides staff the ability to deescalate challenging patients as well as add personal safety skills resulting in safety for staff and patients. The goal of this course is to improve the safety of patients and staff, ultimately reducing reportable incidents or events, while maintaining compliance with the Center for Medicare Services (CMS).

This training is invaluable for virtually all professionals in a health care environment.

Upon completion the course of instruction, the participant will be better prepared to mitigate and manage incidents with the de-escalation skills and techniques, leading to accurately assess potentially violent confrontations and, when feasible, defuse them to avoid incidents leading to injury of staff or students and legal liabilities.

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